Healthcare: communication and security solutions for non-residential buildings

With the aim of doing our bit to improve the health and safety of people, ALCAD offers the market two platforms, ACCURO and LIVERO, which communicate patients or users with health or social care professionals and security professionals in a reliable, agile and robust way, based on the most advanced 100% IP technology.

On the other hand, ATTENDO is the autonomous solution for the generation and reception of warnings for adapted bathrooms and changing rooms and common areas, ideal for small installations: bars, restaurants... ready to plug and play. ATTENDO complies with the DB-SUA standard of the Spanish Technical Building Code regarding security against the risk of being trapped in enclosures.

CATALOGUE_HEALTHCARE_EN_2019 pdf 792.13 KB

Get to know it in depth

  • ACCURO

    ACCURO

    • ACCURO: 100% IP communication and security platform for health centres and retirement homes

      ACCURO hosts functionalities that range from nurse call system to access control and emergency calls from areas of refuge, as well as the reception of alerts generated from accesible bathrooms and / or changing rooms in the building.

      In addition, it is ready for integration into third-party systems: HIS / RIS, PSIM, alarms, SIP terminals, etc. (please check out compatibility and offers with us).

      Its characteristics make it an ideal platform for health and social care buildings: hospitals, clinics, day centers, retirement homes, nursing homes, etc.

      Its architecture is modular, so that modules can be added easily to the patient/user - nurse communication and warnings platform in those facilities that require it.

      In this way, with ACCURO it is possible to control access points and monitor wandering patients, manage emergency calls from the areas of refuge or receive alerts generated from accessible bathrooms and / or changing rooms in the building.

      Being based on IP technology, it allows greater reliability and versatility since it can interact with other IP systems through a new or already existing data network. Thanks to this, a modular, expandable system with easy installation and maintenance is achieved.

      Characteristics

      • System based on 100% IP technology (present and future) to each room.
      • Voice communication between patient / user and health / care professional.
      • System with or without audio compatible with each other and mixed (e.g., rooms with audio, and boxes and common bathrooms without audio).
      • Compatible with IP PoE or non-PoE networks (thanks to the ACC-048 accessory).
      • Distinction of priorities between alarms.
      • Management and monitoring of alarms and events in real time (through ACCUROviewer).
      • Access to the IP network of the installation from any room, by connecting to the RJ45 of the room terminal (quick start-up and maintenance).

      Benefits

      • ACCURO allows improving the patient or user experience, facilitating the work of health and social care professionals.
      • It is adaptable to all types of hospitals, residences and clinics. The daily needs of these centres demand a constant development and adaptation, aimed at improving the patient or user experience and the quality of the health and social care professional, creating a less chaotic and more orderly environment.

       

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

       

       

    • ACCURO, an IP “brain” in every room

      ACCURO is 100% IP up to each room, without intermediate elements

      The ACCURO platform is installed over existing IP networks in the building (download the minimum network requirements) and, since each room has a 100% IP room terminal, it is prepared to integrate with third-party IP systems (present and future) that make use of ACCURO.

      This guarantees the transmission of the warnings to the healthcare or social health team, whether they come from a patient / user request (by pressing a button) or from other types of sensors such as windows, doors, thermostats, measurement sensors of vital signs (blood pressure, glucose, heart rate, etc.), presence, intrusion, etc.

      The system includes several types of calls: nurse call, help request call and emergency call / doctor, as well as the presence of health personnel and presence of a nursing assistant. It also allows configurations WITH and WITHOUT AUDIO, integrated in the same system.

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

      Overall system architecture in a building:

      Outline of room with 2 beds and 1 bathroom and 4-colour audio communication using the CHC-231 control panel:

      Schematic of multiple rooms without audio and 2 colours via the CHC-129 control panel:

      Outline of BOX area with doctor’s calls (blue code) without audio via the CHC-129 control panel:

      Schematic of shared rooms without audio via the CHC-129 control panel:

    • The most extensive and complete range of room elements on the market

      ALCAD manufactures in Spain the entire range of room elements (room terminals and peripherals) from its ACCURO catalogue. This allows not only to have the widest and most extensive range of elements on the market, but also to customize its elements (on minimum order)

      IP Room Terminals

      The room terminals stand out for their high-quality and flat capacitive keyboard which facilitates its cleaning, even with cleaning products used for disinfection in hospitals. Its backlighting allows the staff to activate different types of warnings and document the tasks that are done in the room, without having to take off their gloves.

      In the case of model CHC-234, its antimicrobial coating prevents the possible transmission of bacteria and microbes between rooms as a consequence of the use of the keyboard by the personnel.

      FUNCTIONS:

      • They control multiple types of peripherals:
        • Hand-set accessories
        • Bathroom Pullcords
        • Wall Bases
        • Push-buttons
        • Warning-lamps
        • RFID Readers
        • Wireless and wired sensors.
      • They manage different types of calls:
        • Call from bed [red]
        • Call from bathroom [red]
        • Help call (after presence) [red]
        • Emergency call (after presence) [blue]
        • Presence [green]
        • Auxiliary presence / Cleaning [yellow].

       

      CHARACTERISTICS:

      CHC-043, the cabled IP room terminal. CHI-043, the IP room terminal with audio

      For those facilities where it is not possible to wire up to the room (such as historic buildings or operating room areas), ALCAD presents the CHI-043 central, which has an integrated Wi-Fi module that replaces the ethernet connection of the CHC-04x wired family by a wireless connection to a local Wifi network.

      Characteristics of the CHI-043 room terminal:

      • 100% IP technology.
      • Wireless Wi-Fi connection.
      • Two-way, fully duplex hands-free voice communication.
      • Membrane buttons with integrated Braille code.
      • Menu to configure, erase and document actions.
      • LCD screen with status information and messages.
      • Surface mount and accessories for flush mounting.

      Plus:

      • Connection of peripherals through terminals.
      • Connection with intelligent peripherals via RS-485 bus.
      • Storage of events and calls in the internal memory of the room terminal in case of disconnection of the network (up to 100 events), dumping the information into the system automatically when the communication is restored.
      • Alarm signaling according to European standard VDE-0834. Reduced: red and green. Extended: red, green, yellow and blue.
      • Hand-set disconnection detection: it generates a warning after a time without reconnection (configurable from ACCUROmanager).
      • Cover personalization option with the aesthetics of the center (OEM).

       

      CHC-231 and CHC-234, the touch IP room terminals with audio

      • 100% IP technology.
      • Bi-directional full duplex voice communication in hands-free mode.
      • High-quality, reliable and functional capacitive touch buttons with gloves.
      • Membrane push-buttons with integrated braille code.
      • Menu to configure, clean and document actions.
      • LCD screen with status information and messages.
      • CHC-234 model with antimicrobial coating.
      • Surface mount and accessories for flush mounting
      • Plus:

      • Connection of peripherals through terminals.
      • Connection with intelligent peripherals via RS-485 bus.
      • Optional PoE in CHC-23x: including accessory ACC-048.
      • Easy to clean and maintain.
      • Cleaning function that disables panel functionality for a configurable time from ACCURO Manager
      • Storage of events and calls in the internal memory of the control panel in case of disconnection from the network (up to 100 events), thereby automatically providing the information to the system when communication is re-established.
      • Alarm signaling according to European standard VDE-0834. Reduced: red and green. Extended: red, green, yellow and blue.
      • Hand-set disconnection detection: it generates a warning after a time without reconnection (configurable from ACCUROmanager).
      • Cover personalization option with the aesthetics of the center (OEM).

       

      CHC-129, multi-room IP control unit without audio

      • Controls various types of room WITHOUT AUDIO:
        • Up to 4 single rooms
        • Up to 8 boxes
        • Up to 8 bathrooms.
      • Manual cancellation.
      • IP technology, easy to install and maintain.
      • Sends warnings and text messages to control points.
      • Communication bus RS-485.

       

      Room peripherals:

      Room peripherals are all those elements that are connected to the room terminal to measure or act on signals captured in the room, via:

      • Wall buttons.
      • Wall units.
      • Call buttons.
      • Bathroom call-units with pull-cord.
      • Mifare RFID readers.
      • Light-up or with signals.
      • Sensors, buttons and wireless receptors.
      • Cable sensors.

      Passive peripherals stand out for their simplicity and for the wide range that ALCAD offers to the market: square, rectangular, vandal-proof, sensors and wireless push-buttons.

      Bus peripherals stand out for their easy installation and intelligence, saving up to 50% in labor time:

      • Its connection through an RJ45 connector greatly simplifies its start-up.
      • The elements self-diagnose, reducing the time of its start-up and maintenance, being able to check its status in real time through the ACCUROmanager software.

      One of the great advantages of ACCURO peripherals (both passive and bus) is the possibility of combining them in the same room, exponentially multiplying possible compositions.

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    • ACCUROviewer and ACCUROmanager: manage the entire system in an easy and complete way

      ACCUROviewer and ACCUROmanager are management and control software based on Web technology (via browser) without the need for installables, avoiding incompatibilities and ensuring the future of the system.

      ACCUROviewer is responsible for the monitoring and management of patients / users by health or social care staff, whereas ACCUROmanager is the tool for the maintenance and management of the system used by the technical team.

      Developed in an integral way by ALCAD, ACCUROviewer and ACCUROmanager are the key to the flexibility and robustness of the system, standing out for being totally configurable. Thanks to its IP architecture, the system can be monitored through the local network or even from the Internet.

      The maintenance and configuration of the system, if necessary, can also be performed remotely via the Internet, controlling several centers from a single location.

      Optionally, it is possible to configure the servers and the system in high availability (redundant servers).

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

      Functionalities

      • Management of shifts and call zones. Configuration of operating modes.
      • Reports / statistics of patient / user supervision and work management based on selectable parameters.
      • Automatic generation of personalized reports with statistics including the logo of the center.
      • Implementation of new types of alarms.
      • State of the patient-nurse system.
      • Back-up copies and software updates.
      • Record of all events, alarms and response times.
      • Display of the alarms in 'map' format, indicating the alarm levels and the presence of patient / user in the room.
      • Documentation of the assistance work.
      • Automatic traceability system using RFID identification cards.
      • Management of patients / users and beds. Addition and deletion of records.
      • Management of shifts and call zones.
      • Connection with hospital management systems or residences.
      • Configuration and personalization of the system to the characteristics of the center.
      • It allows the photographic identification of patients / users.
      • List of calls and active alarms with detailed information of dates, origin and person.
      • Automatic and configurable call scaling depending on the zones and the defined shift changes.
      • Connection with other management systems through the exchange of XML files.
      • Notification of system errors via SMS and / or email.

       

    • Telephony: centralized reception of calls and alerts

      The calls / warnings generated from the rooms, areas of refuge or adapted bathrooms / changing rooms are received at each control point.

      The elements that form these control points can be both fixed and mobile: IP phones, DECT phones or smartphones.

      The system is compatible and can be integrated with other SIP and PBX terminals.

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

      Some examples

      TFI-161, 6 lines IP phone

      The TFI-161 is a 6-line IP telephone based on the SIP standard.

      It is a easy-to-use telephone with functionalities such as call ID, call waiting, call register, call transfers (attended and unattended) and volume control, which allow its use by the staff as a telephone control station for the reception of calls from the rooms or from the areas of refuge (see section ACCUROrefugium).

       

      TFD-300, professional DECT phone

      The TFD-300 is the perfect DECT terminal for allowing the full integration of DECT and SIP communication.

      • Up to 20 hours of conversation.
      • Integrated with ALCAD NURSE CALL system.
      • Includes calling number indentification and allows calling both to intenal and external extensions.

       

    • ACCUROrefugium, the mandatory intercom exchange for areas of refuge and warnings for adapted bathrooms and changing rooms

      The first complete solution in the market

      ACCUROrefugium is the first complete solution in the market that complies both with the Spanish regulations DB-SUA (Safety of Use and Accessibility) and DB-SI (fire safety in non-residential buildings) in terms of the intercommunication section with a local control post.

      The ACCUROrefugium system is an extension of the 100% IP communication system ACCURO by ALCAD, which includes an CIC-231 intercommunication point in each zone of refuge (100% IP), and a software module (installed on a server / PC) compatible with the ACCUROviewer software.

      At the same time, the system allows bathroom / changing room call-units, as well as warning-lamps, for common areas or bathrooms / changing rooms. All this centralized and managed from a single control post, assigned by zones according to needs.

      Likewise, if required, the system allows the addition of DECT type wireless telephones, IP telephones or even smartphones, to increase the mobility of security staff. From these terminals it is possible to identify the origin of the call, being able to carry out a bidirectional communication in real time with the person who is requesting help.

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

      Architecture

      Example of type installation with areas of refuge and common bathrooms on 2 floors of a unique building:

    • ACCUROaccess, the IP access control system

      Thanks to the ACCUROaccess control module, for each CHC-23X/ CHC-04X /CIC-231 (intercommunication point) connected an access control system can be integrated within the installation. Its compatibility with the RFID cards of the patient-nurse system allows the health and social care staff to access each room, opening the door and confirming presence.

      In the case of residences that consider it appropriate, the residents themselves will have the possibility of opening the door of their room with an RFID wristband, in the same way that is done in hotels or in those residences that are considered as supervised apartments.

      It is a simple solution that has all the advantages of an IP access control centre with traceability, offering the possibility of registering and generating reports, queries, etc.

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

      General scheme

    • Wandering patient control: an ally of the care work in patients with orientation problems, Alzheimer's, senile dementia...

      Patients / users located at all times

      On a daily basis, we meet patients and residents with orientation problems, Alzheimer's, senile dementia, etc. This type of patients may try to leave without permission from the residential centre with the harm that this may cause for both their own safety and the caregiver center, in terms of responsibility for the patient or the need for specific personnel to control these patients.

      This is the reason why ALCAD has integrated the Wandering Patient Control module into its nurse-call system, as it provides control mechanisms to prevent these type of escapes, facilitating the care work.

      The solution consists of ergonomic and waterproof wristbands worn by patients/users. In the control areas (exit doors, stairs, corridors, elevators, etc.) activators are placed that detect when a wanderer approaches that area. The moment the wanderer enters a supervised area, their wristband will emit a signal to the receiving station controlling the area.

      This receiving station can activate an audible alarm, send an order to block a door, etc. In addition, the receiving station will send this information to the nurse-call system, allowing the staff to act accordingly.

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

      General scheme

    ACCURO hosts functionalities that range from nurse call system to access control and emergency calls from areas of refuge, as well as the reception of alerts generated from accesible bathrooms and / or changing rooms in the building.

    In addition, it is ready for integration into third-party systems: HIS / RIS, PSIM, alarms, SIP terminals, etc. (please check out compatibility and offers with us).

    Its characteristics make it an ideal platform for health and social care buildings: hospitals, clinics, day centers, retirement homes, nursing homes, etc.

    Its architecture is modular, so that modules can be added easily to the patient/user - nurse communication and warnings platform in those facilities that require it.

    In this way, with ACCURO it is possible to control access points and monitor wandering patients, manage emergency calls from the areas of refuge or receive alerts generated from accessible bathrooms and / or changing rooms in the building.

    Being based on IP technology, it allows greater reliability and versatility since it can interact with other IP systems through a new or already existing data network. Thanks to this, a modular, expandable system with easy installation and maintenance is achieved.

    Characteristics

    • System based on 100% IP technology (present and future) to each room.
    • Voice communication between patient / user and health / care professional.
    • System with or without audio compatible with each other and mixed (e.g., rooms with audio, and boxes and common bathrooms without audio).
    • Compatible with IP PoE or non-PoE networks (thanks to the ACC-048 accessory).
    • Distinction of priorities between alarms.
    • Management and monitoring of alarms and events in real time (through ACCUROviewer).
    • Access to the IP network of the installation from any room, by connecting to the RJ45 of the room terminal (quick start-up and maintenance).

    Benefits

    • ACCURO allows improving the patient or user experience, facilitating the work of health and social care professionals.
    • It is adaptable to all types of hospitals, residences and clinics. The daily needs of these centres demand a constant development and adaptation, aimed at improving the patient or user experience and the quality of the health and social care professional, creating a less chaotic and more orderly environment.

     

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

     

     

    ACCURO is 100% IP up to each room, without intermediate elements

    The ACCURO platform is installed over existing IP networks in the building (download the minimum network requirements) and, since each room has a 100% IP room terminal, it is prepared to integrate with third-party IP systems (present and future) that make use of ACCURO.

    This guarantees the transmission of the warnings to the healthcare or social health team, whether they come from a patient / user request (by pressing a button) or from other types of sensors such as windows, doors, thermostats, measurement sensors of vital signs (blood pressure, glucose, heart rate, etc.), presence, intrusion, etc.

    The system includes several types of calls: nurse call, help request call and emergency call / doctor, as well as the presence of health personnel and presence of a nursing assistant. It also allows configurations WITH and WITHOUT AUDIO, integrated in the same system.

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    Overall system architecture in a building:

    Outline of room with 2 beds and 1 bathroom and 4-colour audio communication using the CHC-231 control panel:

    Schematic of multiple rooms without audio and 2 colours via the CHC-129 control panel:

    Outline of BOX area with doctor’s calls (blue code) without audio via the CHC-129 control panel:

    Schematic of shared rooms without audio via the CHC-129 control panel:

    ALCAD manufactures in Spain the entire range of room elements (room terminals and peripherals) from its ACCURO catalogue. This allows not only to have the widest and most extensive range of elements on the market, but also to customize its elements (on minimum order)

    IP Room Terminals

    The room terminals stand out for their high-quality and flat capacitive keyboard which facilitates its cleaning, even with cleaning products used for disinfection in hospitals. Its backlighting allows the staff to activate different types of warnings and document the tasks that are done in the room, without having to take off their gloves.

    In the case of model CHC-234, its antimicrobial coating prevents the possible transmission of bacteria and microbes between rooms as a consequence of the use of the keyboard by the personnel.

    FUNCTIONS:

    • They control multiple types of peripherals:
      • Hand-set accessories
      • Bathroom Pullcords
      • Wall Bases
      • Push-buttons
      • Warning-lamps
      • RFID Readers
      • Wireless and wired sensors.
    • They manage different types of calls:
      • Call from bed [red]
      • Call from bathroom [red]
      • Help call (after presence) [red]
      • Emergency call (after presence) [blue]
      • Presence [green]
      • Auxiliary presence / Cleaning [yellow].

     

    CHARACTERISTICS:

    CHC-043, the cabled IP room terminal. CHI-043, the IP room terminal with audio

    For those facilities where it is not possible to wire up to the room (such as historic buildings or operating room areas), ALCAD presents the CHI-043 central, which has an integrated Wi-Fi module that replaces the ethernet connection of the CHC-04x wired family by a wireless connection to a local Wifi network.

    Characteristics of the CHI-043 room terminal:

    • 100% IP technology.
    • Wireless Wi-Fi connection.
    • Two-way, fully duplex hands-free voice communication.
    • Membrane buttons with integrated Braille code.
    • Menu to configure, erase and document actions.
    • LCD screen with status information and messages.
    • Surface mount and accessories for flush mounting.

    Plus:

    • Connection of peripherals through terminals.
    • Connection with intelligent peripherals via RS-485 bus.
    • Storage of events and calls in the internal memory of the room terminal in case of disconnection of the network (up to 100 events), dumping the information into the system automatically when the communication is restored.
    • Alarm signaling according to European standard VDE-0834. Reduced: red and green. Extended: red, green, yellow and blue.
    • Hand-set disconnection detection: it generates a warning after a time without reconnection (configurable from ACCUROmanager).
    • Cover personalization option with the aesthetics of the center (OEM).

     

    CHC-231 and CHC-234, the touch IP room terminals with audio

    • 100% IP technology.
    • Bi-directional full duplex voice communication in hands-free mode.
    • High-quality, reliable and functional capacitive touch buttons with gloves.
    • Membrane push-buttons with integrated braille code.
    • Menu to configure, clean and document actions.
    • LCD screen with status information and messages.
    • CHC-234 model with antimicrobial coating.
    • Surface mount and accessories for flush mounting
    • Plus:

    • Connection of peripherals through terminals.
    • Connection with intelligent peripherals via RS-485 bus.
    • Optional PoE in CHC-23x: including accessory ACC-048.
    • Easy to clean and maintain.
    • Cleaning function that disables panel functionality for a configurable time from ACCURO Manager
    • Storage of events and calls in the internal memory of the control panel in case of disconnection from the network (up to 100 events), thereby automatically providing the information to the system when communication is re-established.
    • Alarm signaling according to European standard VDE-0834. Reduced: red and green. Extended: red, green, yellow and blue.
    • Hand-set disconnection detection: it generates a warning after a time without reconnection (configurable from ACCUROmanager).
    • Cover personalization option with the aesthetics of the center (OEM).

     

    CHC-129, multi-room IP control unit without audio

    • Controls various types of room WITHOUT AUDIO:
      • Up to 4 single rooms
      • Up to 8 boxes
      • Up to 8 bathrooms.
    • Manual cancellation.
    • IP technology, easy to install and maintain.
    • Sends warnings and text messages to control points.
    • Communication bus RS-485.

     

    Room peripherals:

    Room peripherals are all those elements that are connected to the room terminal to measure or act on signals captured in the room, via:

    • Wall buttons.
    • Wall units.
    • Call buttons.
    • Bathroom call-units with pull-cord.
    • Mifare RFID readers.
    • Light-up or with signals.
    • Sensors, buttons and wireless receptors.
    • Cable sensors.

    Passive peripherals stand out for their simplicity and for the wide range that ALCAD offers to the market: square, rectangular, vandal-proof, sensors and wireless push-buttons.

    Bus peripherals stand out for their easy installation and intelligence, saving up to 50% in labor time:

    • Its connection through an RJ45 connector greatly simplifies its start-up.
    • The elements self-diagnose, reducing the time of its start-up and maintenance, being able to check its status in real time through the ACCUROmanager software.

    One of the great advantages of ACCURO peripherals (both passive and bus) is the possibility of combining them in the same room, exponentially multiplying possible compositions.

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    ACCUROviewer and ACCUROmanager are management and control software based on Web technology (via browser) without the need for installables, avoiding incompatibilities and ensuring the future of the system.

    ACCUROviewer is responsible for the monitoring and management of patients / users by health or social care staff, whereas ACCUROmanager is the tool for the maintenance and management of the system used by the technical team.

    Developed in an integral way by ALCAD, ACCUROviewer and ACCUROmanager are the key to the flexibility and robustness of the system, standing out for being totally configurable. Thanks to its IP architecture, the system can be monitored through the local network or even from the Internet.

    The maintenance and configuration of the system, if necessary, can also be performed remotely via the Internet, controlling several centers from a single location.

    Optionally, it is possible to configure the servers and the system in high availability (redundant servers).

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    Functionalities

    • Management of shifts and call zones. Configuration of operating modes.
    • Reports / statistics of patient / user supervision and work management based on selectable parameters.
    • Automatic generation of personalized reports with statistics including the logo of the center.
    • Implementation of new types of alarms.
    • State of the patient-nurse system.
    • Back-up copies and software updates.
    • Record of all events, alarms and response times.
    • Display of the alarms in 'map' format, indicating the alarm levels and the presence of patient / user in the room.
    • Documentation of the assistance work.
    • Automatic traceability system using RFID identification cards.
    • Management of patients / users and beds. Addition and deletion of records.
    • Management of shifts and call zones.
    • Connection with hospital management systems or residences.
    • Configuration and personalization of the system to the characteristics of the center.
    • It allows the photographic identification of patients / users.
    • List of calls and active alarms with detailed information of dates, origin and person.
    • Automatic and configurable call scaling depending on the zones and the defined shift changes.
    • Connection with other management systems through the exchange of XML files.
    • Notification of system errors via SMS and / or email.

     

    The calls / warnings generated from the rooms, areas of refuge or adapted bathrooms / changing rooms are received at each control point.

    The elements that form these control points can be both fixed and mobile: IP phones, DECT phones or smartphones.

    The system is compatible and can be integrated with other SIP and PBX terminals.

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    Some examples

    TFI-161, 6 lines IP phone

    The TFI-161 is a 6-line IP telephone based on the SIP standard.

    It is a easy-to-use telephone with functionalities such as call ID, call waiting, call register, call transfers (attended and unattended) and volume control, which allow its use by the staff as a telephone control station for the reception of calls from the rooms or from the areas of refuge (see section ACCUROrefugium).

     

    TFD-300, professional DECT phone

    The TFD-300 is the perfect DECT terminal for allowing the full integration of DECT and SIP communication.

    • Up to 20 hours of conversation.
    • Integrated with ALCAD NURSE CALL system.
    • Includes calling number indentification and allows calling both to intenal and external extensions.

     

    The first complete solution in the market

    ACCUROrefugium is the first complete solution in the market that complies both with the Spanish regulations DB-SUA (Safety of Use and Accessibility) and DB-SI (fire safety in non-residential buildings) in terms of the intercommunication section with a local control post.

    The ACCUROrefugium system is an extension of the 100% IP communication system ACCURO by ALCAD, which includes an CIC-231 intercommunication point in each zone of refuge (100% IP), and a software module (installed on a server / PC) compatible with the ACCUROviewer software.

    At the same time, the system allows bathroom / changing room call-units, as well as warning-lamps, for common areas or bathrooms / changing rooms. All this centralized and managed from a single control post, assigned by zones according to needs.

    Likewise, if required, the system allows the addition of DECT type wireless telephones, IP telephones or even smartphones, to increase the mobility of security staff. From these terminals it is possible to identify the origin of the call, being able to carry out a bidirectional communication in real time with the person who is requesting help.

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    Architecture

    Example of type installation with areas of refuge and common bathrooms on 2 floors of a unique building:

    Thanks to the ACCUROaccess control module, for each CHC-23X/ CHC-04X /CIC-231 (intercommunication point) connected an access control system can be integrated within the installation. Its compatibility with the RFID cards of the patient-nurse system allows the health and social care staff to access each room, opening the door and confirming presence.

    In the case of residences that consider it appropriate, the residents themselves will have the possibility of opening the door of their room with an RFID wristband, in the same way that is done in hotels or in those residences that are considered as supervised apartments.

    It is a simple solution that has all the advantages of an IP access control centre with traceability, offering the possibility of registering and generating reports, queries, etc.

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    General scheme

    Patients / users located at all times

    On a daily basis, we meet patients and residents with orientation problems, Alzheimer's, senile dementia, etc. This type of patients may try to leave without permission from the residential centre with the harm that this may cause for both their own safety and the caregiver center, in terms of responsibility for the patient or the need for specific personnel to control these patients.

    This is the reason why ALCAD has integrated the Wandering Patient Control module into its nurse-call system, as it provides control mechanisms to prevent these type of escapes, facilitating the care work.

    The solution consists of ergonomic and waterproof wristbands worn by patients/users. In the control areas (exit doors, stairs, corridors, elevators, etc.) activators are placed that detect when a wanderer approaches that area. The moment the wanderer enters a supervised area, their wristband will emit a signal to the receiving station controlling the area.

    This receiving station can activate an audible alarm, send an order to block a door, etc. In addition, the receiving station will send this information to the nurse-call system, allowing the staff to act accordingly.

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    General scheme

  • LIVERO

    LIVERO

    • LIVERO, 100% IP security and communications platform for non-residential buildings

      LIVERO is the 100% IP security and communications platform for non- residential buildings. Its modular design allows you to customize its functionalities, adding those that are considered necessary in each installation: intercommunication, access control (LIVEROaccess), warnings in public bathrooms or changing rooms, etc.

      In addition, it is ready for integration into third-party systems: HIS / RIS, alarms, SIP terminals, etc. (please check out compatibility and offers with us).

      Its characteristics make it an ideal platform for public buildings: Government offices, councils, town halls, airports, train and bus stations, universities, schools, sports centers, swimming pools, restaurants and bars, shopping malls, hotels, museums, etc

      The first complete solution in the market

      LIVERO is the first complete solution in the market that complies both with the Spanish regulations DB-SUA (Safety of Use and Accessibility) and DB-SI (fire safety in non- residential buildings) in terms of the intercommunication section with a local control post.

      Architecture

      LIVERO includes, in every zone of refuge, parking access, hotel staff access or others, a CIC-231 intercommunication point (100% IP), and a software module (installed on a server / PC) and a call and warning management module, ideal for booths and security posts, compatible with the LIVEROviewer software.

      At the same time, the system admits bathroom / changing room call-units, as well as warning-lamps, for common areas or bathrooms / changing rooms. All this centralized and managed from a single control post or multiple of them, assigned by zones according to need.

      Likewise, if required, the system allows the addition of DECT type wireless telephones, IP telephones or even smartphones, to increase the mobility of security staff. From these terminals it is possible to identify the origin of the call, being able to carry out a bidirectional communication in real time with the person who is requesting help.

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    • LIVEROaccess, the IP access control system

      Thanks to the LIVEROaccess control module, for each connected intercommunication point an IP access control system can be integrated within the installation.

      It is a simple solution that has all the advantages of an IP access control centre with traceability, which offers the possibility of registering and generating reports, queries, etc. With this system, both the security staff, users or workers of the centre can have their own key, like in a hotel.

      LAC-020, set of 5 proximity keys

      It is a set of 5 electronic proximity keys in a keychain format. Each of them control the entrance to the different access points, granting total or partial permits.

      The system allows the configuration of these options, the creation of new keys for new users, cancellation of lost keys and many more options, easily and quickly, as well as the control of all these possibilities via the ALCAD web application.

      RFI-252, RFID MIFARE 1K card

      It is a proximity card, the size of a credit card, that can be stored comfortably in your pocket. It has a 1K Mifare memory.

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

      General scheme

    • LIVEROviewer and LIVEROmanager: manage the entire system in an easy and complete way

      LIVEROviewer and LIVEROmanager are management and control software based on Web technology (via browser) without the need for installables, avoiding incompatibilities and ensuring the future of the system.

      LIVEROviewer is responsible for the management of access control and intercom statistics by the security staff, whereas LIVEROmanager is the tool for the maintenance and management of the system used by the technical team.

      Developed in an integral way by ALCAD, LIVEROviewer and LIVEROmanager are the key to the flexibility and robustness of the system, standing out for being totally configurable. Thanks to its IP architecture, the system can be monitored through the local network or even from the Internet.

      The maintenance and configuration of the system, if necessary, can also be performed remotely via the Internet.

      Optionally, it is possible to configure the servers and the system in high availability (redundant servers).

      Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

      Functionalities

      Among the most important functionalities of LIVEROviewer and LIVEROmanager, it is worth highlighting:

      • Management of shifts and call zones. Configuration of operating modes.
      • Access control and intercom reports / statistics.
      • Automatic generation of personalized reports with statistics including the logo of the center.
      • Implementation of new types of alarms.
      • State of the system.
      • Back-up copies and software updates.
      • Record of all events, alarms and response times.
      • Display of the alarms in 'map' format, indicating the alarm levels and the presence of staff.
      • Automatic traceability system using RFID identification cards.
      • Management of shifts and call zones.
      • Connection with centralized PSIM (Physical Security Information Management). Check out with us compatibilities and offers.
      • Configuration and personalization of the system to the characteristics of the center.
      • List of calls and active alarms with detailed information of dates, origin and person.
      • Automatic and configurable call scaling depending on the zones and the defined shift changes.
      • Connection with other management systems through the exchange of XML files.
      • Notification of system errors via SMS and / or email.
    • Telephony: centralized reception of calls and alerts

      The calls / warnings generated from the access points, areas of refuge or adapted bathrooms / changing rooms are received at each control point.

      The elements that form these control points can be both fixed and mobile: IP phones, DECT phones or smartphones.

      Examples

      TFI-161, 6 lines IP phone

      The TFI-161 is a 6-line IP telephone based on the SIP standard.

      It is a easy-to-use telephone with functionalities such as call ID, call waiting, call register, call transfers (attended and unattended) and volume control, which allow its use by the staff as a telephone control station for the reception of calls.

      TFD-300, professional DECT phone

      The TFD-300 is the perfect DECT terminal for allowing the full integration of DECT and SIP communication.

      • Up to 20 hours of conversation.
      • Includes calling number indentification and allows calling both to intenal and external extensions.

       

    LIVERO is the 100% IP security and communications platform for non- residential buildings. Its modular design allows you to customize its functionalities, adding those that are considered necessary in each installation: intercommunication, access control (LIVEROaccess), warnings in public bathrooms or changing rooms, etc.

    In addition, it is ready for integration into third-party systems: HIS / RIS, alarms, SIP terminals, etc. (please check out compatibility and offers with us).

    Its characteristics make it an ideal platform for public buildings: Government offices, councils, town halls, airports, train and bus stations, universities, schools, sports centers, swimming pools, restaurants and bars, shopping malls, hotels, museums, etc

    The first complete solution in the market

    LIVERO is the first complete solution in the market that complies both with the Spanish regulations DB-SUA (Safety of Use and Accessibility) and DB-SI (fire safety in non- residential buildings) in terms of the intercommunication section with a local control post.

    Architecture

    LIVERO includes, in every zone of refuge, parking access, hotel staff access or others, a CIC-231 intercommunication point (100% IP), and a software module (installed on a server / PC) and a call and warning management module, ideal for booths and security posts, compatible with the LIVEROviewer software.

    At the same time, the system admits bathroom / changing room call-units, as well as warning-lamps, for common areas or bathrooms / changing rooms. All this centralized and managed from a single control post or multiple of them, assigned by zones according to need.

    Likewise, if required, the system allows the addition of DECT type wireless telephones, IP telephones or even smartphones, to increase the mobility of security staff. From these terminals it is possible to identify the origin of the call, being able to carry out a bidirectional communication in real time with the person who is requesting help.

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    Thanks to the LIVEROaccess control module, for each connected intercommunication point an IP access control system can be integrated within the installation.

    It is a simple solution that has all the advantages of an IP access control centre with traceability, which offers the possibility of registering and generating reports, queries, etc. With this system, both the security staff, users or workers of the centre can have their own key, like in a hotel.

    LAC-020, set of 5 proximity keys

    It is a set of 5 electronic proximity keys in a keychain format. Each of them control the entrance to the different access points, granting total or partial permits.

    The system allows the configuration of these options, the creation of new keys for new users, cancellation of lost keys and many more options, easily and quickly, as well as the control of all these possibilities via the ALCAD web application.

    RFI-252, RFID MIFARE 1K card

    It is a proximity card, the size of a credit card, that can be stored comfortably in your pocket. It has a 1K Mifare memory.

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    General scheme

    LIVEROviewer and LIVEROmanager are management and control software based on Web technology (via browser) without the need for installables, avoiding incompatibilities and ensuring the future of the system.

    LIVEROviewer is responsible for the management of access control and intercom statistics by the security staff, whereas LIVEROmanager is the tool for the maintenance and management of the system used by the technical team.

    Developed in an integral way by ALCAD, LIVEROviewer and LIVEROmanager are the key to the flexibility and robustness of the system, standing out for being totally configurable. Thanks to its IP architecture, the system can be monitored through the local network or even from the Internet.

    The maintenance and configuration of the system, if necessary, can also be performed remotely via the Internet.

    Optionally, it is possible to configure the servers and the system in high availability (redundant servers).

    Please check our Catalogue for more detailed information or visit the Healthcare Products section. You can also assess all the possibilities of the system and different configurations with our #signal_hunters team by accessing here.

    Functionalities

    Among the most important functionalities of LIVEROviewer and LIVEROmanager, it is worth highlighting:

    • Management of shifts and call zones. Configuration of operating modes.
    • Access control and intercom reports / statistics.
    • Automatic generation of personalized reports with statistics including the logo of the center.
    • Implementation of new types of alarms.
    • State of the system.
    • Back-up copies and software updates.
    • Record of all events, alarms and response times.
    • Display of the alarms in 'map' format, indicating the alarm levels and the presence of staff.
    • Automatic traceability system using RFID identification cards.
    • Management of shifts and call zones.
    • Connection with centralized PSIM (Physical Security Information Management). Check out with us compatibilities and offers.
    • Configuration and personalization of the system to the characteristics of the center.
    • List of calls and active alarms with detailed information of dates, origin and person.
    • Automatic and configurable call scaling depending on the zones and the defined shift changes.
    • Connection with other management systems through the exchange of XML files.
    • Notification of system errors via SMS and / or email.

    The calls / warnings generated from the access points, areas of refuge or adapted bathrooms / changing rooms are received at each control point.

    The elements that form these control points can be both fixed and mobile: IP phones, DECT phones or smartphones.

    Examples

    TFI-161, 6 lines IP phone

    The TFI-161 is a 6-line IP telephone based on the SIP standard.

    It is a easy-to-use telephone with functionalities such as call ID, call waiting, call register, call transfers (attended and unattended) and volume control, which allow its use by the staff as a telephone control station for the reception of calls.

    TFD-300, professional DECT phone

    The TFD-300 is the perfect DECT terminal for allowing the full integration of DECT and SIP communication.

    • Up to 20 hours of conversation.
    • Includes calling number indentification and allows calling both to intenal and external extensions.

     

  • ATTENDO

    ATTENDO

    • ATTENDO, the autonomous solution for the generation and reception of warnings for adapted bathrooms and changing rooms and common areas

      ATTENDO is the solution by ALCAD that complies with the DB-SUA standard of the Spanish Technical Building Code regarding security against the risk of being trapped in enclosures. It is ideal for small installations: bars, restaurants... ready to plug and play.

      The DB-SUA standard of the Spanish Technical Building Code establishes in Section 3 (Security against the risk of being trapped in enclosures): "Point 2. In areas of public use, accessible toilets and accessible changing rooms will dispose of an easily accessible device, via which a perceptible assistance call is transmitted perceptible from a control point, allowing the user to verify that their call has been received, or perceptible from a frequent passers-by point".

      In order to meet these requirements, ALCAD has conceived an autonomous solution, with a simple start-up that gives service to up to 5 bathrooms and individual identification via the alarm receiver.

      ATTENDO, a simple solution with great advantages:

      Elements

      The KRAB-001 kit is configured to service 1 bath / adapted changing room. Each kit consists of:

           1 RAB-010 autonomous alarm receiver.
           1 LLC-124 bathroom pull-cord with call and cancellation.
           1 SEN-121 door top red warning-lamp.
           1 FAC-050 individual power supply.

      However, the same plant can service up to 5 adapted bathrooms / changing rooms, acquiring the necessary elements separately.

      Check out all the possibilities of the system and different configurations with our #signal_hunters team here.

       

       

    ATTENDO is the solution by ALCAD that complies with the DB-SUA standard of the Spanish Technical Building Code regarding security against the risk of being trapped in enclosures. It is ideal for small installations: bars, restaurants... ready to plug and play.

    The DB-SUA standard of the Spanish Technical Building Code establishes in Section 3 (Security against the risk of being trapped in enclosures): "Point 2. In areas of public use, accessible toilets and accessible changing rooms will dispose of an easily accessible device, via which a perceptible assistance call is transmitted perceptible from a control point, allowing the user to verify that their call has been received, or perceptible from a frequent passers-by point".

    In order to meet these requirements, ALCAD has conceived an autonomous solution, with a simple start-up that gives service to up to 5 bathrooms and individual identification via the alarm receiver.

    ATTENDO, a simple solution with great advantages:

    Elements

    The KRAB-001 kit is configured to service 1 bath / adapted changing room. Each kit consists of:

         1 RAB-010 autonomous alarm receiver.
         1 LLC-124 bathroom pull-cord with call and cancellation.
         1 SEN-121 door top red warning-lamp.
         1 FAC-050 individual power supply.

    However, the same plant can service up to 5 adapted bathrooms / changing rooms, acquiring the necessary elements separately.

    Check out all the possibilities of the system and different configurations with our #signal_hunters team here.

     

     

Key advantages

Without expensive maintenance and external installations

We provide an 100% IP rooter to capture important signals

Reliable and sturdy solutions without experiments

Are you interested in our products and solutions?

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